API Reference (NEW)
ID - Indonesia
  • ID - Indonesia
  • GL - Global
DashboardProduct Docs
Resources
  • Github
  • Demo Site
  • Simulator
DashboardProduct Docs
Resources
  • Github
  • Demo Site
  • Simulator
ID - Indonesia
  • ID - Indonesia
  • GL - Global
  1. Error Handling
  • Introduction
  • Getting Started
    • Create Account
    • Authentication & API Keys
    • Make your first API call
    • Postman Collection
  • Checkout API
    • Build a Checkout Page
      • Checkout Page
      • Initiate Payment
  • Direct API
    • Cards
      • Payment Form
        • Step 1 - Generate Payment Page
      • Host-to-host Payment
    • Bank Transfer
      • BCA Virtual Account
        • DOKU Generate Payment Code
          • Step 1 - Get Token
          • Step 2 - Create VA (DGPC)
          • Additional - Payment Notification
          • Additional - Delete Payment Code
          • Additional - Update Payment Code
        • Merchant Generate Payment Code
          • Step 1 - Get Token
          • Step 2 - Create VA (MGPC)
          • Additional - Payment Notification
          • Additional - Delete Payment Code
          • Additional - Update Payment Code
        • Direct Inquiry
          • Inquiry Payment
          • Additional - Payment Notification
          • Additional - Delete Payment Code
          • Additional - Update Payment Code
      • BNC Virtual Account
        • Merchant Generated Payment Code
          • Step 2 - Create VA (DGPC)
        • DOKU Generated Payment Code
          • Step 1 - Get Token
          • Step 2 - Create VA (DGPC)
        • Direct Inquiry
          • Step 1 - Get Token
          • Step 2 - Create VA (DGPC)
      • BNI Virtual Account
        • Merchant Generated Payment Code
          • Step 1 - Get Token
          • Step 2 - Create VA (DGPC)
        • DOKU Generated Payment Code
          • Step 1 - Get Token
          • Step 2 - Create VA (DGPC)
        • Direct Inquiry
          • Step 1 - Get Token
          • Step 2 - Create VA (DGPC)
      • BRI Virtual Account
        • Step 1 - Init KJUR
        • Step 2 - Get Token
        • Step 3 - Create VA (DGPC)
      • BSI Virtual Account
        • Step 1 - Init KJUR
        • Step 2 - Get Token
        • Step 3 - Create VA (DGPC)
      • BTN Virtual Account
        • Step 1 - Init KJUR
        • Step 2 - Get Token
        • Step 3 - Create VA (DGPC)
      • DANAMON Virtual Account
        • Step 1 - Init KJUR
        • Step 2 - Get Token
        • Step 3 - Create VA (DGPC)
      • MANDIRI Virtual Account
        • Merchant Generated Payment Code
          • Step 1 - Get Token
          • Step 2 - Create VA (DGPC)
        • DOKU Generated Payment Code
        • Direct Inquiry
      • MAYBANK Virtual Account
        • Step 1 - Init KJUR
        • Step 2 - Get Token
        • Step 3 - Create VA (DGPC)
      • PERMATA Virtual Account
        • Step 1 - Init KJUR
        • Step 2 - Get Token
        • Step 3 - Create VA (DGPC)
      • SINARMAS Virtual Account
        • Step 1 - Init KJUR
        • Step 2 - Get Token
        • Step 3 - Create VA (DGPC)
      • CIMB SNAP Virtual Account
        • Step 1 - Init KJUR
        • Step 2 - Get Token
        • Step 3 - Create VA (DGPC)
    • Convenience Store
      • Alfa Group
        • Alfa - Generate Payment Code
      • Indomaret
        • Indomaret - Generate Payment Code
    • e-Wallet
      • OVO
        • One Time Payment
          • OVO - Payment
          • OVO - Void
        • Account Binding
          • Step 1 - Account Binding
          • Step 2 - Balance Inquiry
          • Step 3 - Payment
          • Additional - Refund
          • Additional - Account Unbinding
      • Shopee Pay
        • Shopee Pay - Create Order
    • Direct Debit
      • BRI Direct Debit
        • Register Card - Create Token
        • Register Card - Validate OTP
        • Register Card - Resend OTP
        • Get Card List
        • Payment - Create Payment
        • Payment - Validate OTP
        • Payment - Resend OTP
        • Payment - Create Recurring Payment
        • Delete Card
      • CIMB Snap Direct Debit
        • Get Token B2B
        • Account Binding
        • Get Token B2B2C
        • Payment
        • Verify OTP Payment
        • Refund
        • Account Unbinding
        • Verify OTP Unbinding
      • ALLO Snap Direct Debit
        • Step 1 - Account Binding
        • Step 2 - Balance Inquiry
        • Step 3 - Payment
        • Additional - Refund
        • Additional - Account Unbinding
      • BRI Snap Direct Debit
        • Get Token B2B
        • Card Binding
        • Verify OTP Binding
        • Get Token B2B2C
        • Payment
        • Verify OTP Payment
        • Refund
        • Card Unbinding
      • Mandiri Snap Direct Debit
        • Get Token B2B
        • Card Binding
        • Request OTP Binding
        • Verify OTP Binding
        • Get Token B2B2C
        • Payment
        • Request OTP Payment
        • Verify OTP Payment
        • Cancel
        • Card Unbinding
      • Dana Snap Direct Debit
        • Get Token B2B
        • Payment
        • Refund
      • ShopeePay Snap Direct Debit
        • Get Token B2B
        • Payment
        • Refund
    • PayLater
      • Generate Order
      • Cancellation
      • Refund
    • Kartu Kredit Indonesia
      • Get Token B2B
      • Binding Only
      • Payment AFP with Binding
      • Payment AFP
      • Payment with token
      • Payment without AFP
      • Refund
      • Unbinding
    • Online Refund
      POST
  • Payout API
  • Check Status API
    • Payment
      GET
  • Partner API
  • Biller API
  • Wallet Service API
  • Webhooks
    • Sub Account API
      • Money In
        • Accept Payment
      • Money Out
      • Balance
  • Use Case Guides
  • Error Handling
    • Error Codes Glossary
  • FAQ / Troubleshooting
  • Change Log
    • ID - Indonesia Version
  • Archive
    • Get Token B2B
    • Get Token B2B2C
    • Step 1 - Account Binding
    • Step 2 - Balance Inquiry
    • Step 3 - Payment
    • Additional - Refund
    • Additional - Account Unbinding
    • Get Token B2B
    • Get Token B2B2C
    • Account Binding
    • Balance Inquiry
    • Payment
    • Refund
    • Account Unbinding
  1. Error Handling

Error Codes Glossary

This section provides a list of common error codes returned by the DOKU API, along with their meanings and recommended actions.

HTTP Status Codes Overview#

CodeMeaningDescription
200OKRequest was successful
201CreatedResource was created successfully
400Bad RequestMissing or invalid parameters
401UnauthorizedInvalid or missing token
403ForbiddenNo permission to access this resource
404Not FoundResource does not exist
409ConflictDuplicate or invalid operation
422Unprocessable EntityField validation failed
429Too Many RequestsRate limit exceeded
500Internal Server ErrorServer-side failure
503Service UnavailableTemporary server issue

Business-Level Error Responses#

Error CodeHTTP StatusMessage ExampleDescriptionSuggested Action
INVALID_PARAMETER400"amount is required"Required field is missing or invalidCheck and correct the request body
INVALID_TOKEN401"Access token is invalid"Token is expired or incorrectGenerate and use a new token
MERCHANT_NOT_ACTIVE403"Merchant account is inactive"Account is not yet activatedComplete activation via Dashboard
TRANSACTION_NOT_FOUND404"Transaction ID not found"The transaction doesn’t existVerify the transaction ID
DUPLICATE_TRANSACTION409"Transaction already processed"Duplicate transaction referenceUse a unique transaction ID
VALIDATION_ERROR422"Email format is invalid"Field format validation failedCorrect the input field format
TOO_MANY_REQUESTS429"Rate limit exceeded"Too many requests in short timeWait and retry after a delay
SERVER_ERROR500"Internal server error"Unspecified server-side errorRetry or contact DOKU support
MAINTENANCE_MODE503"Service temporarily unavailable"System is under maintenanceRetry later or check status page

Error Response Format#

JSON
{
  "status": "FAILED",
  "response_code": "INVALID_PARAMETER",
  "response_message": "amount is required"
}
Modified at 2025-07-10 16:23:45
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