API Reference (NEW)
ID - Indonesia
  • ID - Indonesia
  • GL - Global
DashboardProduct Docs
Resources
  • Github
  • Demo Site
  • Simulator
DashboardProduct Docs
Resources
  • Github
  • Demo Site
  • Simulator
ID - Indonesia
  • ID - Indonesia
  • GL - Global
  1. Error Handling
  • Introduction
  • BI SNAP
  • Getting Started
    • Create Account
    • Authentication & API Keys
    • Make your first API call
  • Checkout API
    • Build a Checkout Page
      • Initiate Order
    • Additional Feature
      • Custom Callback URL
      • Custom Tenor for Credit Card
      • Tokenization
      • Recover Abandoned Cart
      • Custom Checkout Page
  • Direct API
    • Cards
      • Payment Form
        • Generate Payment Page
        • Authorize Capture
        • Online Refund
      • Host-to-host Payment
        • Get Token List
        • Check 3D Secure
        • Charge
      • Payment Notification
    • Bank Transfer
      • BCA Virtual Account
        • DOKU Generate Payment Code
          • Get Token
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Merchant Generate Payment Code
          • Get Token
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Direct Inquiry
          • Direct Inquiry
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
      • BNI Virtual Account
        • DOKU Generated Payment Code
          • Get Token
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Merchant Generated Payment Code
          • Get Token
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Direct Inquiry
          • Direct Inquiry
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
      • BRI Virtual Account
        • DOKU Generate Payment Code
          • Get Token
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Merchant Generate Payment Code
          • Get Token
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Direct Inquiry
          • Direct Inquiry
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
      • BNC Virtual Account
      • BSI Virtual Account
        • DOKU Generate Payment Code
          • Get Token
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Merchant Generate Payment Code
          • Get Token
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Direct Inquiry
          • Direct Inquiry
          • Payment Notification
          • Delete Payment Code
          • Update Payment Code
      • Danamon Virtual Account
        • DOKU Generate Payment Code
          • Get Token
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Merchant Generate Payment Code
          • Get Token
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Direct Inquiry
          • Direct Inquiry
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
      • Mandiri Virtual Account
        • DOKU Generate Payment Code
          • Get Token
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Merchant Generate Payment Code
          • Get Token Copy
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Direct Inquiry
          • Direct Inquiry
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
      • Maybank Virtual Account
        • Merchant Generate Payment Code
          • Get Token
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • DOKU Generate Payment Code
          • Get Token
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Direct Inquiry
          • Direct Inquiry
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
      • Permata Virtual Account
        • DOKU Generate Payment Code
          • Get Token
          • DOKU Generate Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Merchant Generate Payment Code
          • Get Token
          • Merchant Generate Payment
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Direct Inquiry
          • Direct Inquiry
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
      • Sinarmas Virtual Account
        • DOKU Generate Payment Code
          • Get Token
          • DOKU Generate Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Merchant Generate Payment Code
          • Get Token
          • Merchant Generate Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Direct Inquiry
          • Direct Inquiry
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
      • BJB Virtual Account
        • DOKU Generate Payment Code
          • Get Token
          • DOKU Generate Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Merchant Generate Payment Code
          • Get Token
          • Merchant Generate Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Direct Inquiry
          • Direct Inquiry
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
      • BPD Virtual Account
      • CIMB Virtual Account
        • Merchant Generate Payment Code
          • Get Token
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • DOKU Generate Payment Code
          • Get Token
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Direct Inquiry
          • Direct Inquiry
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
      • BSS Virtual Account
        • Doku Generate Payment Code
          • Get Token
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Merchant Generate Payment Code
          • Get Token Copy
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Direct Inquiry
          • Direct Inquiry
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
      • BTN Virtual Account
        • DOKU Generate Payment Code
          • Get Token
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Merchant Generate Payment Code
          • Get Token
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Direct Inquiry
          • Direct Inquiry
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
      • DOKU Virtual Account
        • DOKU Generate Payment Code
          • Get Token
          • Create Payment Code
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code
        • Merchant Generate Payment Code
          • Get Token
          • Create Payment Code
          • Update Payment Code
          • Payment Notification
          • Delete Payment Code
        • Direct Inquiry
          • Direct Inquiry
          • Payment Notification
          • Update Payment Code
          • Delete Payment Code Copy
    • Convenience Store
      • Alfa Group
        • Alfa - Generate Payment Code
      • Indomaret
        • How To Pay API
          • Get payment details and instructions
        • Indomaret - Generate Payment Code
    • e-Wallet
      • OVO
        • One Time Payment
          • Payment
          • Void
        • Account Binding
          • Account Binding
          • Balance Inquiry
          • Payment
          • Refund
          • Account Unbinding
      • ShopeePay
        • Payment
        • Refund
      • Payment Notification
    • Direct Debit
      • CIMB Direct Debit
        • Account Binding
        • Payment
        • OTP Verification
        • Refund
        • Account Unbinding
      • Allobank Direct Debit
        • Account Binding
        • Balance Inquiry
        • Payment
        • Refund
        • Account Unbinding
      • Mandiri Direct Debit
        • Card Binding
        • OTP Verification
        • Payment
        • Refund
        • Card Unbinding
      • BRI Direct Debit
        • Card Binding
        • OTP Verification
        • Payment
        • Refund
        • Card Unbinding
      • Payment Notification
    • PayLater
      • Generate Order
      • Cancellation
      • Refund
    • Kartu Kredit Indonesia
      • Get Token B2B
      • Binding Only
      • Payment AFP with Binding
      • Payment AFP
      • Payment with token
      • Payment without AFP
      • Refund
      • Unbinding
      • Online Refund
  • Webhooks
    • Setup Notification URL
    • Receive Notification
    • Best Practice
    • Retry Notification
    • Additional Features
      • Override Notification URL
  • Check Status API
    • Payment
      GET
    • Virtual Account
      POST
    • Direct Debit
      POST
    • E-Wallet X
      POST
    • Direct Debit Copy
      POST
  • Error Handling
    • Error Codes Glossary
  • Partner API
  • Payout API
    • Sub Account API
      • Money In
        • Accept Payment
      • Money Out
      • Balance
  • Technical Reference
    • Handling Idempotency
    • Postman Collection
    • Signature
  • Change Log
    • ID - Indonesia Version
  1. Error Handling

Error Codes Glossary

This section provides a list of common error codes returned by the DOKU API, along with their meanings and recommended actions.

HTTP Status Codes Overview#

CodeMeaningDescription
200OKRequest was successful
201CreatedResource was created successfully
400Bad RequestMissing or invalid parameters
401UnauthorizedInvalid or missing token
403ForbiddenNo permission to access this resource
404Not FoundResource does not exist
409ConflictDuplicate or invalid operation
422Unprocessable EntityField validation failed
429Too Many RequestsRate limit exceeded
500Internal Server ErrorServer-side failure
503Service UnavailableTemporary server issue

Business-Level Error Responses#

Error CodeHTTP StatusMessage ExampleDescriptionSuggested Action
INVALID_PARAMETER400"amount is required"Required field is missing or invalidCheck and correct the request body
INVALID_TOKEN401"Access token is invalid"Token is expired or incorrectGenerate and use a new token
MERCHANT_NOT_ACTIVE403"Merchant account is inactive"Account is not yet activatedComplete activation via Dashboard
TRANSACTION_NOT_FOUND404"Transaction ID not found"The transaction doesn’t existVerify the transaction ID
DUPLICATE_TRANSACTION409"Transaction already processed"Duplicate transaction referenceUse a unique transaction ID
VALIDATION_ERROR422"Email format is invalid"Field format validation failedCorrect the input field format
TOO_MANY_REQUESTS429"Rate limit exceeded"Too many requests in short timeWait and retry after a delay
SERVER_ERROR500"Internal server error"Unspecified server-side errorRetry or contact DOKU support
MAINTENANCE_MODE503"Service temporarily unavailable"System is under maintenanceRetry later or check status page

Error Response Format#

JSON
{
  "status": "FAILED",
  "response_code": "INVALID_PARAMETER",
  "response_message": "amount is required"
}
Modified at 2025-07-10 16:23:45
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